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New Microsoft Blue Screen Warning for Windows 10 and 11 Users

More blue screen problems for Windows users confirmed by Microsoft

As if things weren’t bad enough for Microsoft Windows users after the CrowdStrike update bug left them facing a blue screen of death, a new blue screen issue of Microsoft’s making has just been confirmed. This time, it appeared after the July Microsoft Path Tuesday security update and boots some users into a BitLocker encryption recovery screen. Here’s what you need to know.

Unlike the now-familiar blue screen of death that millions of users encountered following last week’s CrowdStrike update disaster, you might be forgiven for calling the latest incident the blue screen of not quite death. Rather than displaying a cryptic stop error number, the new blue screen—being seen by users of Windows 10, 11 and Server who recently applied the July Patch Tuesday security update—asks for a recovery key to be entered. Specifically, a BitLocker encryption recovery key.

Another blue screen, but not quite of death, faces Windows users

Microsoft has issued a warning that Windows devices “might boot into BitLocker recovery with the July 2024 security update,” and noted that the issue is more likely to affect users with the encryption option enabled.

Currently, Microsoft is “investigating” the issue, and has stated that some users may encounter a BitLocker recovery screen after rebooting their devices during the security update. This “does not commonly appear after a Windows update.”

Microsoft plans to provide an update when more information is available. In the meantime, they have issued a simple workaround: enter your BitLocker recovery key, and your Windows device should boot up as normal. To retrieve the recovery key, you can log into the BitLocker recovery screen portal with your Microsoft account. The necessary steps for finding that BitLocker recovery key are provided in detail.

The Windows platforms that are potentially impacted by the BitLocker recovery screen issue are:

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