Customers are expressing frustration with VMware following its acquisition by Broadcom, primarily due to steep price increases and diminished technical support. At the VMware Explore 2024 event, many attendees reported significant hikes in service costs, with some experiencing increases of two orders of magnitude. While a portion of customers remain loyal to VMware for its process integration, an increasing number are exploring alternatives.

Nutanix has emerged as a prominent competitor, positioning itself to take advantage of the dissatisfaction surrounding VMware. The company has seen its stock rise by 12% over the past year, even amidst a challenging economic climate. Nutanix has highlighted various migration success stories from VMware to its platform, showcasing a shift in customer preferences.

As the market landscape evolves, customers are keenly evaluating their options with many stating interest in exploring other vendors due to the changes in VMware’s pricing structure and support levels.

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