Artificial intelligence is still in its infancy, and the excitement surrounding it is evident. However, IT leaders must carefully consider various challenges before committing to significant investments in their organizations.

During this week’s Gartner IT Symposium/Xpo, analysts devoted considerable time to discussing AI’s influence on IT systems and teams. The conversation kicked off with an opening keynote that posed a compelling question: “The realm of Artificial Intelligence is both thrilling and often overwhelming, and it can feel impossible to keep pace with the rapid innovations. But what if keeping up isn’t necessary?”

“CIOs have the opportunity to determine the speed of their journey in achieving AI outcomes,” stated Hung LeHong, a distinguished vice president analyst and Gartner Fellow. “Organizations with modest AI goals, particularly those in sectors not yet transformed by AI, can adopt a more deliberate approach. This is what we call an AI-steady pace. Conversely, those with greater ambitions in AI or operating in sectors being reshaped by AI will find the tempo must be much quicker, leading to an AI-accelerated pace. Regardless of whether you are progressing at an AI-steady or AI-accelerated pace, it’s essential to focus on delivering value and tangible results.”

Against this backdrop, Gartner analysts presented a variety of perspectives on AI throughout the symposium. Here are 13 of the most thought-provoking insights:

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