Lumen Technologies has recently achieved a significant milestone by surpassing 1,000 customers on its Network-as-a-Service (NaaS) platform. This growth underscores the escalating demand for AI-ready enterprise connectivity as companies increasingly seek streamlined alternatives to the complexities of traditional infrastructures.
The NaaS platform from Lumen caters to this demand through features such as near-instant provisioning, flexible bandwidth, and integrated security. These attributes enable businesses to adjust swiftly to fluctuations in workload requirements.
Ashley Haynes-Gaspar, Lumen’s Executive Vice President and Chief Revenue Officer, described this achievement as a pivotal moment in the company’s ongoing mission to empower the next generation of businesses. Launched in late 2023, the NaaS platform has been acknowledged as the NaaS Service Provider of the Year in North America for 2024 and continues to expand its reach throughout the U.S., focusing on an economy increasingly influenced by AI-driven applications.
Lumen’s NaaS offering consolidates on-demand networking solutions into a cohesive platform, allowing users to connect offices, hyperscalers, and third-party data centers in mere minutes via self-service portals. The services available include Internet On-Demand for public connectivity, Ethernet On-Demand for private layer 2 connections, and IP VPN On-Demand for private layer 3 networking. Moreover, the platform integrates robust security options, such as automated DDoS mitigation and threat intelligence provided by Lumen’s Black Lotus Labs, which aims to block malicious traffic before it can impact enterprise networks.
Expansive Network Backbone
The customer base encompasses various industries that utilize the platform for initiatives ranging from cloud migration and SaaS integration to supporting live events. Notable clients include Best Buy, Churchill Downs Racetrack, Columbia Sportswear, and MTN Satellite Communications. For instance, Churchill Downs successfully implemented high-capacity secure connections within minutes to facilitate media coverage and vendor operations during the Kentucky Derby. Meanwhile, IT service provider IVision highlighted dynamic bandwidth provisioning as crucial for enhancing its disaster recovery and backup services.
Lumen’s platform is supported by one of the most extensive networks in the world, characterized by approximately 163,000 on-net buildings and 340,000 miles of global fiber routes. The company is heavily investing in expanding this network, with goals to reach 47 million intercity fiber miles by 2028, increasing its backbone capacity, and scaling capabilities beyond 100G. These improvements are designed to minimize latency and provide AI-optimized connectivity across vital enterprise and cloud corridors.
By merging on-demand flexibility with a vast, intricately linked network, Lumen aims to establish its NaaS platform as an essential service for enterprises managing the demands of workloads defined by AI. The company’s commitment to networking enhancements and automation reflects its intention to keep pace with the swiftly growing need for high-performance, secure, and scalable connectivity.
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